The Distributor engaged in product selling shall:

• Carry their identity card and not visit the customer's premises without prior appointment/approval.
• Truthfully and clearly identify themselves and the company at the start of the sales process.
• Provide accurate explanations of products, services, prices, return policies, payment, and guarantees.
• Share personal and product details, including identity proof and complaint redressal system.
• Inform about order date, amount payable, sample inspection, delivery, and return/cancellation rights.
• Maintain proper accounts of goods sold.
• Not engage in misleading, deceptive, or unfair trade or recruiting practices.
• Not force large purchases, or force training/literature/equipment sales.
• Not create cross-line sales networks or misrepresent earnings.
• Be responsible for personal tax liabilities (GST/Service tax).

• Provide mandatory orientation with full clarity on business, remuneration, and structure.
• Maintain verified records, identity proofs, and transaction logs for every distributor.
• Keep website updated with company and product details, income plan, and contact info.
• Share regular reports of sales, commissions, and bonuses with distributors.
• Monitor VAT thresholds and inform distributors when applicable.
• Never compel excess purchases or misrepresent opportunities.
• Ensure all representations and promises are fair, accurate, and verifiable.
• Prohibit misleading promotions, coercion, or unlawful practices.

• Provide name of buyer/seller, delivery dates, warranty, and return procedures at the time of sale.
• Prohibit false product claims beyond official communication.
• Protect consumer privacy at all times.
• Comply with the Consumer Protection Act, 1986.
• Ensure product quality and valid shelf life.
• Display clear MRP on all packaging.
• Issue proper bill to every customer as per law.